Refund How To Request Refund !!!

nguyentb3

Staff member
Administrator
If after unlocking done, tool show "Unlock Successful!", but your phone still locked. Follow the instructions below to request refund !!!

  • Insert SIM card, and connect phone again with Computer
  • Open SAMTool, click "Read Info"
  • Login your account on website: https://samtool.org/login
  • Go to "Dashboard" > "Transaction History" > "Balance (Credits)" > Search your phone IMEI
  • Click "Action" button > click "Request Refund"




FAKE Report = BLOCK ACCOUNT !!!

NOTE:

Only subtract your credits balance on first time unlock, if you try unlock again with same device/imei, it is free (not subtract your credits balance). So, please try unlock again (flash eng modem, ask technical,...) before request refund !
Only request refund if it still can't unlock !


Technical Supports Group:
https://t.me/joinchat/IlCYo1KJDAY5ppgikLo7Ow
(Fast support, directly)
 
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